Common Issues

1. Invalid Signature

• ✅ Verify the canonical string format.
• ⏱️ Check that the timestamp is current (within 5 minutes of the server time).
• 🔐 Ensure correct private key extraction from DER format.

2. Authentication Failed

• 🔑 Verify that the keyId matches your API key.
• 🔄 Check if the API key is still active (i.e., not revoked).
• 🧾 Ensure the Authorization header follows the correct format:

3. Timestamp Outside Tolerance

• 🕒 Synchronize your system clock with a trusted time source.
• 🪪 The request timestamp must be within 5 minutes of the server time.